Support

How can we help?

The fastest way to reach us is email. One person reads every message; we answer within five business days, and within twenty-four hours for safety-critical issues like content errors involving high-alert drugs, pediatric dosing, or emergency protocols.

Email
hello@nursemind.app

General questions, account help, billing escalations, content corrections.

Subscriptions
iOS Settings → your name → Subscriptions

Manage, pause, or cancel your NurseMind Pro subscription. Refunds are handled by Apple via reportaproblem.apple.com.

Content errors
Tap the feedback control on any entry or AI response

In-app reports route into the same review pipeline used for pre-publication review of high-risk content.

Privacy
See how data is handled

We collect the minimum necessary, store nothing we don't need, and never sell your data.

Safety
Important reminder

NurseMind is a study and self-directed learning tool. It is not clinical decision support, not a medical device, and not for use during patient care. Always defer to facility protocols, physician orders, and your own licensed clinical judgment.